1. Items will be shipped within 1-3 business days after we verify your payment. 2. Please tell me your current address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct. 3. Before ordering please contact us to confirm your preferred shipment method. Normally, it takes 15-50 business days for arrival by SGP and takes shorter business days by DHL. 4. Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don't receive the item within ninety days, please contact us, and then we will help you track it.
Return Policy 1. We hope our products can always make you satisfied! 2. If there's anything wrong, please contact us the first time, through the online system or e-mail within 3 days after the arrival, better with pictures to show the problem clearly. 3. If you are not 100% satisfied with the quality of the goods and need to return or exchange them, do it within 7 days after the arrival, and you are responsible for the delivery fee.
Feedback 1. Your feedback is really important to us. Please take a few seconds to leave great feedback if you are satisfied with our product and service, thank you! 2. We always offer the best goods and services to you. 3. Big order discount: If you need to place big order which is more than the max quantity, please contact us to get a special discount, and we support wholesale.
Contact Us 1. If you have any questions or need any help, please feel free to contact us! 2. We do try to respond as quickly as possible. but please allow delayed response for non-business time. We will be glad to answer any questions you may have so please feel free to contact me.
FAQ Q: How do I pay for my purchase? A: We accept the following payment methods: T/T; Credit card; Western Union and Paypal. Q: How much does it cost to ship to my country? A: Packages less than 2 Kg will be shipped which is free shipping to most countries. Q: Is there any tracking Number for my item? A: Yes, we ship every order with its Tracking Number, and you can view the shipment status on the corresponding website. Q: Does this product come with a retail package? A: We have declared the packing detail on the description of each product, please check it. Thank you! Q: I am a reseller. I would like to buy many pieces of your item, what\'s the wholesale price? A: Hi, thanks for your inquiry, if you would like to buy a large quantity, please send an email to us, and we will give you the best price, thanks!